Join us for a powerful and inspiring session with Katie Palmatier, a seasoned EMS professional and respected Director of Performance Improvement. Now five years post-recovery from a ruptured brain aneurysm under extraordinary circumstances, Katie brings a unique and deeply personal perspective to this Ready, Next! session.

With 14 years in EMS, Katie has experienced the field from every level and through many lenses. Her session—part interview, part presentation—dives into the real-world lessons she learned throughout her journey. More than just a compelling story, Katie shares the practical, problem-solving strategies she developed along the way—tools designed to empower the next generation of EMS leaders.

Designed for EMS leaders, team leads, and operational supervisors. Don't miss this opportunity to learn, lead, and be inspired.

Key Takeaways:

Seek out and fix root problems in workflows, not just the symptoms.
Empower diverse thinking styles and problem-solving methods across your team.
Use technology (including AI) to support human decision-making, not replace it.
Build feedback loops, trust, and transparency into your systems.
Learn to zoom out, zoom in, and stay curious as a leader